Products for RTOs and Trainers
Achieving Excellence | 15 Magic Words | 15 More Magic Words
Achieving Excellence : Best Practice for Training Organisations
The current version of AQTF is accompanied by auditors who tell you "You don't need policies and procedures any more" (even though AQTF still refers to specific policies). While it is true that you don't need policies and procedures to be successful at audit, this is not recommending Best Practice. In fact, following such advice leaves your business extremely exposed in terms of risks. If you don' have policies and procedures, you have no:
- protection against the happenstances of Murphy's Law;
- shield against litigation and other undesirable threats to your business;
- guidelines for dealing with complaints and appeals in the interests of natural justice;
- guarantee that all staff will perform the same essential tasks in accordance with the principles you have established;
- way to track and measure performance and plan quality improvement
- visibility, in that you cannot guarantee that your business actually does do what you say it does
- reliable basis for extending your business to include CRICOS registration; a process that requires policies and procedures to a nitpicking degree
- operational plan for determining the outcomes desired for your business
Auditors might say they are content with "Show me, tell me", but no quality business ever operates without a set of policies and procedures. The manual will explain the 'why' and the model policies and procedures will give you a sound 'what' . This product is not just a set of templates that you fill in, but a complete set of model:
- policies
- procedures
- best practice assessment guidelines
- forms and
- management tools
for you to customise to your organisation.
They have been proven 'Best Practice' for the past ten years and which have guaranteed quality outcomes over ARF, and three AQTF versions. If AQTF is altered down the track (and my money is on a reversion to previous 'control' standards) the design of this product eliminates the need for constant rewrites and re-organisation, being aligned to the functional divisions of RTO business, not 'lock stepped' to standard numbering. A simple index file provides the link between the standards and the functions, making it easy for auditors and organisations to track evidence.
![]() |
Cost: $1650 incl. GST and p/h inclusive of CD with full set of resources |
Updated September 2009 to accommodate new AQTF data collection requirements Now available: Sneak preview |
- top -
15 Magic Words: Instructional design for VET trainers
The Department of Employment, Training and the Arts (QLD), has reported that almost 50% of RTOs are failing to meet AQTF07 Standard 1 because they do not know how to unpack a Unit of Competency or produce resources that assess the whole standard. This is a sad indictment of the standards of trainer training; with many trainers and assessors still possessing '3 day wonder' BSZ40198 qualifications or undertaking TAA upgrades gaining full credit for Units which do not 'produce the goods'. If you feel your understanding of basic instructional design is wanting, or if you want to gain some innovative and fresh insights to save time and effort, then 15 Magic Words are definitely required for your vocabulary!
This book is designed for the novice and experienced developer and contains all the 'tricks of the trade' that have earned us praise for the quality of our training resources. These are the simple techniques we teach in our TAA40104 program and which sees even absolute beginners or NESB participants producing resources that are models of best practice.
This is a volume for pragmatists and takes you step-by-step from designing or unpacking benchmarks through to evaluation of your work to ensure that you meet the principles of assessment and the rules of evidence. Our students have commented that our TAA40104 resources, from which the core of this volume is taken, are extremely readable, and even enjoyable!
It is accompanied by a CD of templates for you to customise, adapt and use in your own design work.
![]() |
Price not yet available |
Due November 2009: Sneak preview |
- top -
15 More Magic Words: The VET Facilitator's Handbook
This book is designed for the novice and experienced trainer alike and contains much material not available 'all in one place' and is accompanied by a CD with additional resources that you can use to plan and deliver your sessions.
This is a volume for pragmatists, and judged by our own students as highly readable and enjoyable, with any theory explained in simple, everyday terms. It will take you through the basics of designing and costing training activities, right through to developing learner profiles and active learning sessions.
An extensive, but easy to apply, section shows the 'hands-on' application of learning styles and whole brain theory to engaging the learners for more satisfying results.
Whatever type of learner you are and whatever your preferred teaching style, there is plenty in this book to engage your own interest and provide pointers to improving your craft.
![]() |
Price not yet available |
Due December 2009: Sneak preview |
- top -
Last updated; October 11, 2009


